TERMS & CONDITIONS
Visitors to the Regenita.com website should carefully read these Terms and Conditions before using the site. The use of Regenita.com implies that the visitor agrees with these Terms and Conditions. This website is property of REGENITA MID-EAST LTD and provides information, products, and services to its users.
"We," "us," and "our" refer to REGENITA MID-EAST LTD.
To use this website, you must accept all rules, terms, policies, and notes stated herein. As a visitor or buyer on the website, you undertake to comply with these Terms and Conditions, including with all additional terms and rules, as well as with any changes to these Terms and Conditions that may be made in the future.
These Terms and Conditions apply to all users of the site, including users who are browsers, providers, customers, merchants, and content contributors. The store is hosted on Shopify Inc. which provides an online e-commerce platform that allows REGENITA MID-EAST LTD to sell its products.
SECTION 1 – Personal Data Protection
When using our online store, your personal data, such as name, address, phone number, and email address, will be collected and processed in accordance with our privacy policy.
You agree that REGENITA MID-EAST LTD may process and use your personal data in order to provide the products and services ordered by you, to notify you of promotions, new products, and services, and to communicate with you.
Your personal data will not be shared with third parties unless necessary to fulfil your order or when we are required to do so by law.
You have the right to request access to your personal data that we have collected and to request that it be corrected, updated, or deleted when it is no longer necessary for the purposes for which it was collected.
You agree that REGENITA MID-EAST LTD may use "cookies" and other technologies to collect information about the use of the site in order to improve our services and provide personalized ads.
The REGENITA MID-EAST LTD privacy policy is part of the Terms and Conditions for use of the online store.
SECTION 2 - Protection of Minors
Our company is committed to protecting minors and their right to privacy.
We do not sell products to individuals under 18 years of age unless consent has been obtained from their legal guardian.
If you have reason to believe that a minor has provided personal information without the consent of their parent or legal guardian, please contact us immediately so that we can remove this information and stop any unauthorized use of our website.
SECTION 3 - Intellectual Property
All copyrights, trademarks, patents, designs, images, texts, logos, and other intellectual property owned by REGENITA MID-EAST LTD are reserved.
The user acknowledges that any use of materials that are intellectual property of REGENITA MID-EAST LTD, other than for personal use, is strictly prohibited and may result in legal consequences.
The user may not copy, distribute, publish, modify, sell or use in any way materials that are intellectual property of REGENITA MID-EAST LTD without the prior written consent of REGENITA MID-EAST LTD.
SECTION 4 - ONLINE STORE TERMS
By agreeing to these Terms and Conditions, you declare that you are of legal age in your country or province of residence and have given us your consent to allow any of your dependent minors to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service (including, but not limited to, copyright laws).
You must not transmit viruses or other malicious code.
Violation or breach of any of these conditions will result in immediate termination of the Services provided to you.
SECTION 5 - GENERAL TERMS
We reserve the right to refuse service to you for any reason at any time.
You should be aware that your content (excluding credit card information) may be transmitted unencrypted and may pass through various networks, and may be modified to conform and adapt to the technical requirements of the connecting networks or devices.
Credit card information is always transmitted securely with encryption during transfer over networks.
You agree not to reproduce, duplicate, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or to any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms in any way.
SECTION 6 - Changes to the Terms and Conditions
REGENITA MID-EAST LTD has the right to change, update or supplement these Terms and Conditions for use at any time by publishing the changes on the website.
You should periodically check the website to be informed of the updates and changes to the General Terms and Conditions.
Your continued use of the website after the publication of changes to the General Terms and Conditions for use indicates your acceptance of these changes.
SECTION 7 - Accuracy, completeness, and relevance of information
As a customer of our online store for food supplements and natural cosmetics, we would like to inform you that although we make every effort to provide accurate, complete and relevant information to our users, we cannot guarantee that all information provided on the website is accurate, complete or up-to-date.
The materials on the website are provided for general information only and should not be relied upon as the sole basis for making decisions without prior consultation with a professional medical specialist or other qualified consultant.
Our website may contain specific historical information that is provided for your convenience and may not be up-to-date.
That information may be inaccurate, incomplete, or outdated and should not be used as a basis for making decisions.
We reserve the right to change the content of the website at any time without prior notice.
However, we have no obligation to update the information on the website.
The user is personally responsible for checking for the changes on the website.
We are not responsible for any losses, damages, or expenses arising from the use of information provided on our website.
The use of our website is entirely at the user’s own risk.
SECTION 8 - CHANGES IN PRODUCTS AND PRICES
We would like to inform you that there may be changes to the products and prices that we offer in our online store for food supplements and natural cosmetics.
We may change the availability of products, add new products or change their prices.
We will do everything possible to inform you of any changes in the products and prices.
Please check our website for up-to-date information.
Terms of availability and prices of products in our online store
We take pride in the quality of our products, all of which are produced in our own production facilities, which meet high standards of quality and safety.
Please note that all products we offer are available until they are sold out.
There may be changes in the availability of products, which will be indicated on our website.
There may be cases where the prices of products change due to various factors, such as changes in production costs or transportation expenses.
We will do everything possible to inform you of any changes in the prices of products.
SECTION 9 - Registration and orders
To place an order on the website, you must register as a user and provide sufficient information for processing the order.
When registering, you must provide accurate, complete and up-to-date information.
You agree to maintain the accuracy of your registration information.
All orders are accepted through the website. When selecting the products that you wish to purchase, you place an order to REGENITA MID-EAST LTD.
REGENITA MID-EAST LTD will accept the order by sending an email with confirmation of the order.
REGENITA MID-EAST LTD reserves the right not to accept orders at its discretion and to cancel or terminate orders.
SECTION 10 - Ordering and Payment
By placing an order through our online store, you agree to purchase the product or service subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.
We accept variours payment methods, including credit cards.
Payment can be made in full upon delivery or online through the website before the order is shipped.
If no payment is not received via the website with a card, the order will not be processed.
In case an order cannot be fulfilled, we will notify you within a reasonable time and offer you a full refund of the amount paid.
All prices quoted on our online store are in the indicated currency.
Prices may change without notice, but these changes will not affect orders that have already been confirmed.
We reserve the right to refuse any order you place with us.
We may, at our discretion, limit or cancel the quantities that were purchased by the same person, by the same household or in the same order. These restrictions may include orders placed using the same user account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make changes or cancel an order, we will attempt to notify you through the email and/or phone number provided for contact at the time the order was made.
Payments made through our website are processed through secure third-party payment gateways.
We do not store credit card information or other payment methods on our servers.
In the event that a refund is required for any reason, we will do so within a reasonable timeframe and in accordance with the conditions stated in our product return policy.
We are not responsible for any additional fees applicable in the recipient’s country, such as customs fees or payment processing fees.
Please note that the information provided by our customers must be accurate and complete.
If the information you provide is inaccurate or incomplete, we may refuse or return your order.
If you have any questions or need assistance, you can contact us through the contact form on our website.
We are ready to assist you at any time.
SECTION 11 - Warranties and Refunds
We guarantee that our products are made of high-quality ingredients and in compliance with all applicable laws and regulations.
If you have any questions or problems with the product, please contact our customer service team.
If you are not completely satisfied with the products you have purchased, you may request a refund within a specific period of time.
Detailed information about the conditions for refunds can be found in our product return policy.
If you wish to return a product, please do so within 14 days of receiving it.
The product must be in its original packaging and condition.
Detailed information about the process of returning products can be found in our product return policy.
SECTION 12 - Claims
Upon receiving the products, the customer should inspect them for defects or damages.
In case of defects or damages, the customer has the right to return the products within 14 days from the date of receipt.
To return their order, the customer must contact our customer support at email address: info@regenita.com.
The customer has to provide information about the order, the reason for the return, and their contact phone number.
The products must be in their original condition and packaging.
The customer must return them in the original packaging, together with all accompanying documents.
If the returned products meet the conditions, the customer is entitled to a refund of the price paid for the products and their delivery.
Upon receiving the returned products, we will inspect them for defects or damages.
If the products are in their original condition, we will refund the paid amount to the customer within 14 days.
The right to return products does not apply to personalized or custom-made products or to products that have been used or damaged due to improper use.
SECTION 13 - Dispute Resolution
In case of a dispute between a User and REGENITA MID-EAST LTD, the parties shall attempt to resolve the dispute amicably, through mutual agreement.
If the parties fail to reach such agreement, the dispute shall be referred to the competent court in accordance with the applicable law.
Section 14 - Termination of Service
REGENITA MID-EAST LTD reserves the right to terminate your right to use the website and/or services at any time, without prior notice, if we, at our discretion, believe that you have violated these Terms and Conditions or any applicable laws and regulations, or that your behaviour may result in liability or damage to us, our partners, or other users.
In the event of such termination, REGENITA MID-EAST LTD shall not be liable for any losses or damages arising from such termination.
SECTION 15 - Limitation of Liability
REGENITA MID-EAST LTD shall not be liable for any direct, indirect, special or consequential damages, including loss of profits, revenues, information or user data arising from the use or inability to use our website or the products offered on it.
REGENITA MID-EAST LTD shall not be liable for any damages, including but not limited to personal injury, death, property damage, loss of income or damages resulting from improper use of the products offered on our website.
By using this website, you agree that you use our website and the products offered on it at your own risk and responsibility.
Unless expressly stated otherwise in these Terms and Conditions or in our written warranty, REGENITA MID-EAST LTD does not provide any warranties regarding our products or services offered on our website.
In certain jurisdictions, the limitation of liability may not be allowed, so some of the above limitations may not apply to you.
SECTION 16 - Law and Jurisdiction
These Terms and Conditions and all individual contracts with users shall be governed and construed in accordance with the laws of Cyprus.
All disputes arising from these Terms and Conditions or related to the use of our online store shall be exclusively resolved by the judicial authorities of Cyprus.
SECTION 17 - Compensation
By accepting these Terms and Conditions of REGENITA MID-EAST LTD, the user agrees to release, defend, and indemnify REGENITA MID-EAST LTD, its subsidiaries, partners, employees, and representatives against any claims, bills, losses, expenses, damages, legal proceedings, or other expenses that may arise as a result of violation of these Terms and Conditions, violation of any legal provisions or the rights of third parties, as well as against all claims and actions that may arise as a result of the use of the website and the services offered by REGENITA MID-EAST LTD.
SECTION 18 - Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable for any reason, this shall not affect the other provisions. The invalidity or unenforceability of such provision shall not affect the validity or enforceability of the other provisions in these Terms and Conditions.